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Running today

Business process mapping from the real record, and a handover before the last day

Business process mapping here starts from what actually happened, not from what people remember: an AI employee reads a role's mailbox history and attachments, read-only, and writes down what the role really does. When a key person leaves, it turns that into a handover with what is still open, the deadlines and a plan, before the last day.

Running today: handover documents written from a departing person's mailbox history and attachments, read-only.

The work it takes off you

Business process mapping by hand means interviews, workshops and a document that describes how the work should go, not how it goes.

The real process lives in the mailbox: which suppliers are written to, which customers expect what, which reports go out, which deadlines come back. Nobody writes it down while things work, and when the person who holds it leaves, it leaves with them.

A handover written in the last days is always partial. The person leaving remembers the big things and forgets the small ones, and the small ones are the ones that cost money a few months later.

How the workflow runs: a knowledge transfer process from the record

The knowledge transfer process here is read from the record, then checked by people.

  1. Ingest: with the owner's explicit yes, the robot reads the person's mailbox history and attachments, read-only.
  2. Normalise: threads and documents become one clean record per counterparty and per recurring task.
  3. Enrich: it works out who the role deals with, what comes back regularly and which documents each task needs.
  4. Decide: it separates what is finished from what is still open, and lists the deadlines.
  5. Generate: it writes what the role actually did, what is still open, the deadlines and a handover plan.
  6. Sign-off: a person reads the document, corrects it and decides who takes over what.

What you get

You get process documentation written from the evidence, ready before the last day.

Who it fits

It fits any organisation where one person holds knowledge that nobody else has written down.

The rules it runs under

The handover robot only reads; it never writes to the mailbox, never contacts anyone and never sends anything.

It starts only with the owner's explicit yes, and reading an employee's mailbox should follow your own policies and the law that applies to you. The document stays a draft until a person signs it off. Every action is written to an audit record, and a kill switch stops it in one command.

The AI employee is ours: it is rented monthly and runs on our servers against your own accounts, and the mailbox, the documents and the handover stay yours. If the rental stops, the workflow stops and you keep everything.

Questions, answered plainly

Is this a standard operating procedure template?

No. A standard operating procedure template is a blank form somebody has to fill. This is written from the record of what the role actually did, and a person checks and corrects it.

Can it map a process when nobody is leaving?

Yes. The same read-only reading of how the work actually moves is how every AI employee we build starts, and the written map is useful on its own.

Does it change anything in the mailbox?

No. It reads, read-only. It does not move, delete, reply to or send any email.

How is it priced?

One monthly figure, based on the hours taken off your routine and the complexity of the work, stated in the written quote before anything is built.

How early should it start?

As early as possible. The handover plan is written before the last day, so the person leaving can still answer questions about it.

Write to [email protected] with the role you need mapped or handed over, and we will tell you plainly whether this AI employee fits.

Related workflows

All workflows

Write to us

Tell us which hours you want back.

Three lines are enough: what you do, which tasks take your time, and roughly how much of your week they cost. You get a plain answer on whether an AI employee fits and which one would be built first. Write to [email protected].

Replies come from a person who signs, not from a robot.